14 Ways to Build (and Lose) Trust
I work in the Attraction Market business and one of the key aspects of this and any online marketing business, is to get people to know, like and trust you. Then and only then will they consider investing in your products or services. This short article from Success Magazine clearly explains how easy it can be to build (and lose) trust.
Let me know if you have any other top tips to add!
Would you trust you? Keep these quick but valuable credibility tips and principles in your back pocket.
Trust is not an abstract, theoretical, idealistic goal forever beyond our reach. Trust—or a lack of it—is inherent in every action that we take and affects everything that we do. Trust is the cement that binds relationships, keeping spouses together, business deals intact and political systems stable. Without trust, marriages fail, voters become apathetic and organizations flounder. Without trust, no person or company can ever hope for excellence.
The truth is, trust must be carefully constructed, vigorously nurtured and constantly reinforced. Although it takes a long time to develop, it can be destroyed by a single action. And once lost, it is exceptionally difficult to re-establish.
So how do you do it? How can you build that sacred trust, that valuable credibility? Here are 14 things to remember, adapted from Follow Your Conscience by Frank Sonnenberg:
- Be straight with people. Tell it like it is.
- Don’t be afraid to present bad news. It’s worse to sweep it under the rug.
- Remain calm, cool and collected during difficult times.
- Present both sides of an issue. (Let them judge for themselves.)
- Be a good listener.
- Disclose potential conflicts of interest.
- Even a tiny exaggeration can destroy your credibility.
- Always tell the truth or the truth will tell on you.
- Your actions “off-stage” (like at an office party or on Facebook) impact your trust and credibility.
- “Everybody does it” is a poor excuse for doing it yourself.
- Learn how to disagree without being disagreeable.
- Repeating a rumour is as vicious as starting one.
- People will test you in small ways before trusting you outright.
- The only thing worse than talking about others is talking about yourself
So, thanks for that Frank!
If YOU would like to learn more about Attraction Marketing and how to build (and lose) trust, then I have a great FREE 10 Day Attraction Marketing Bootcamp to give to you. Perfectly timed for the end of the year, why don’t you spend some of your holiday time ensuring that 2015 starts with a bang and not a whimper? http://bit.ly/advancetogo
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